Wallplate Warehouse

Ordered oak wall plates and when they arrived they were appreciable narrower than 'normal wall plates. This means any normal household will have to repaint around each plate.

Also the rear side of the plate isn't relief routed to accommodate the mounting flanges of the outlet which allows the place to fit flush against the wall. More junk from China.

If you open the pack, you can not return it. If you don't open it, you can't tell what's wrong with it.

This place is a scam. I placed and order on May 6th and it is now May 17th and still no items.

Have not received any response to

Multiple emails. It appears all their reviews are fake based on al the complaints I am finding online.

Their website does not warn you that what you are ordering is not available or is on back order. AFTER you place your order, you will be notified that there is a delay.

They will also ship you partial shipments of what you have ordered without telling you how long it will take to complete the order.

If you decide to request a refund, you have to sent them a ton of information that is already in their own data bases.

Wallplate Warehouse online system of doing business appears to be more than 20 years old.

Not easy to use. High hassle factor.

RECOMMENDATION: AVOID!

What I ordered was 6 1duplex plates. It did not say they were out of stock .

Received 6 toggle plates instead.

I should have been notified before someone chose to just send something else. Website now says out of stock.

Deceptive. Items show in stock and has been a month and not received

I received this product which was cheaply made, Lowe's and Home Depot have way better quality!! 2 of the items that shipped we're not even in the original packaging nor were they wrapped.

Just thrown in the box. I returned the items at my OWN expense and they never issued me my credit. I had to contact my credit card to finally get my money back.

Screw these guys. Don't buy from them, you will be extremely disappointed with not only the quality of their merchandise but also about their terrible policy and customer service!!

Received the wrong color, tried to call multiple times, no answer, no answer, does anyone work there?

Ordered 3 phone jack plates. Plastic inserts do not match color of plate even though their website clearly shows a perfect match.

It's now obvious they used Photoshop. Tried to call, but got a computer generated VM. Left info, but no one called back. Emailed and they told me that the colors won't match unless a different plate is used.

DUH! I ordered it as a single unit, so they are the ones who are messing up.

I asked for a return label, but they refuse. It's clear they are just some small operation that doesn't care about pissed customers...

they just work on volume and don't waste their time providing any customer service.

Avoid these companies.... their sister company wallpaperonline is just as bad.

Orders almost $300.00 in wall plates. I made a mistake on one plate.

I said I did. Coast me double to order a correct plate. Cost me double to send wrong one back. Return was received by them 7/5/18 @ 10:14 am.

Today 7/16/18 I have to call , we’re is my credit. Oh. Take 14 working days to process. That’s three weeks.

Then he says we are waving 20% restocking fee. You kidding me.

I’m waving you by by. Read my fine print I will tell every one I know

Never got plates I ordered and they never shipped the second order. Unresponsive. No one answer the phone or returns calls. I had to dispute off my credit card. I will never order from this shady business again.

In addition, they said they had stock of the product I ordered and when 5 days went by without shipping I had to contact them to find out they had a "stock problem" and the items would be sent "next week".

The rating of this company on the internet is so low. I wished I would have checked it before I placed this purchase. Lucky enough I ordered only two rooms worth of items and will not use them for the rest of the house.

Horrible customer service all the way around.

Do not buy from this company, it will cost your too much time and too much money.

Received order with 24 plates missing. These people have an ANSWERING MACHINE for customer service.

Could not get back on line to check on order. Had to get paypal involved. After 5 weeks of promises, canceled order.

Got from another online company in 6 days. These people are HORRIBLE!!!!

I wrote the company the day I received the incorrect order: Received order 12/20/16 , it was not what I ordered. I ordered a Faux Stone Noce Resin - 1 Duplex Outlet Wallplate × 1 and received a Ivory Stone in a Toggle/Duplex configuration.

I will return the incorrect item and I will want a replacement. What is your process for returns? They responded: Wallplate Warehouse We apologize for the packing error. We will ship out the correct item tomorrow (that should have been 12/21/16).

If you have any further questions, feel free to contact customer support at info@***.com. Thank you, Customer On Dec 20, 2016, at 3:14 PM, We apologize for the packing error. We will ship out the correct item tomorrow.

If you have any further questions, feel free to contact customer support at info@***.com. Thank you, Customer Support  Show original message Wallplate Warehouse On Monday, December 19, 2016 11:01 AM, Wallplate Warehouse wrote: Reply Reply to All Forward