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I wrote the company the day I received the incorrect order: Received order 12/20/16 , it was not what I ordered. I ordered a Faux Stone Noce Resin - 1 Duplex Outlet Wallplate × 1 and received a Ivory Stone in a Toggle/Duplex configuration. I will return the incorrect...
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I will defintely buy somewhere else due to the reviews that have been posted. Wall plate supply seems to have what I need but cannot be trusted per their consistent negative customer reviews. I will defintely buy somewhere else due to the reviews that have been posted....
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wallplatewarehouse
wallplatewarehouse
Wallplate Warehouse Verified Representative

We are not quite sure how this customer has a monetary loss of $1111 when then decided to not purchase from us. We actually have thousands of satisfied customers who have post...

wallplatewarehouse
wallplatewarehouse
Wallplate Warehouse Verified Representative

We are sorry that you did not have a good shopping experience. However, we believe that this review may be meant for another company. We are Wallplate Warehouse, not Wallplate...

#969794
It took them two weeks to ship items, after stating the order would ship in 2-3 business days. We emailed asking when the order would ship after the first week. They replied stating part of our ordered was on backsides. They claimed they would ship the in stock items....
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1.9
I liked
  • Selection
I didn't like
  • Return policy
  • Delivery
#926449

Wallplate Warehouse - RUN FROM THESE PEOPLE!!!!!!!

Wallplate Warehouse
#1106271
2.1
Details
Received order with 24 plates missing. These people have an ANSWERING MACHINE for customer service. Could not get back on line to check on order. Had to get paypal involved. After 5 weeks of promises, canceled order. Got from another online company in 6 days. These people are HORRIBLE!!!!
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Advertised vs Delivered
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Diversity of Products or Services
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Wallplate Warehouse Customer Care Review

Wallplate Warehouse
#969660
1.7
Details
This company will not respond to questions. Shipped partial order. Will not respond to emails. No phone number to call.
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Wallplate Warehouse Shipping Service Review

Wallplate Warehouse
#915503
1.0
Details
I ordered 1 toggle switch and 4 wall covers to match. The money was taken from my card. I paid $10.50 for shipping. The tracking number was suppose to be sent to my email address and it is going on 2 weeks and i have no tracking number and no merchandise. I do not have a phone number to contact wallplate warehouse. I am very upset and feel like the business is a scam!
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Recently purchased 2 difficult to find switch plates. Shipping was astronomical costing $1.23 less than the switch plates. Got here fast enough however, they are matte finish and I opened the packages. Also, the white color is not very bright so it does not match...
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2.3
I liked
  • Selection
I didn't like
  • Return policy shipping cost
#799413
The product was fine. Just standard wallplates, nothing special. The customer service was terrible. The cost for shipping a handful of wallplates was ridiculously high. Then, to add insult to injury it took forever to ship (though because it arrived on the very...
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2.5
I liked
  • Selection
I didn't like
  • Shipping speed
  • Customer service
  • Return policy
#733979
Not sure why thee are so many complaints about Wallplate Warehouse. I order from Wallplate Warehouse all the time and have never had a bad experience. The website is easy to navigate and the customer service has always been top notch. As a home flipper, I have ordered...
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4.8
#599190
I placed an order with Wallplate Warehouse in December 2014 and I've only received part of my order. My credit card was billed for the full amount. The horrible, rude customer service personnel is now giving me the run around. I've been told "next week" so many times...
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#597695
Wallplate Warehouse - Horrible customer service.
After seeing an advert for a Brass Sonoma Double Despard Wallplate at Wallplate Warehouse on an internet sidebar, I tried finding their ADVERTISED item on their website. The item was not shown on their Brass Sonoma page, so I emailed their "Customer Service" asking...
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1.0
I didn't like
  • Customer service
#594182
I ordered the above, an they look like painted gray switch plates not brushed nickel. I have brush nickel hardware, and handles on appliances. "most unhappy" Order # 166459..Please respond before I contact pay pal... I have written my complaint twice and no answer from...
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I didn't like
  • Product
#551785
The items I purchased were the wrong color. The pictures on the website did not reflect the true color accurately. I shipped the items back within several days of receiving them. Customer satisfaction absolutely means nothing to Wallplates Warehouse. I received...
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Anonymous
Christian1

We had the same thing happen to us. I even sent them a picture of the switch plate. Color is not the same. We only received a partial refund.

Anonymous
Anonymous

Cs

#510212