Wallplate warehouse Complaints and Reviews

Had an experience with Wallplate warehouse?   Submit review ›
Wallplate warehouse
Main address: 14902 Preston Rd., Ste. 404-946 75254 Dallas TX
, , info@WallplateWarehouse.com
  • 6 complaints
  • $17 claimed losses
  • $3 average
Had an experience with Wallplate warehouse?
Submit review › Submit review ›

     

  • Jul 14
  • Online Shopping
  • Virginia Beach, Virginia
  • Wrong Sandwich Order
  • 7

The items I purchased were the wrong color. The pictures on the website did not reflect the true color accurately. I shipped the items back within several days of receiving them. Customer satisfaction absolutely means nothing to Wallplates Warehouse. I received only a partial refund not including shipping. I understand that shipping is not refundable. However, 20% to restock 11... Read more

Was this review helpful? 0 0

Featured on Instagram ›      

  • Jan 29
  • Building Products
  • Wallplate Warehouse
  • 39
WallPlate Warehouse Sends incorrect merchandise and refuses to return/exchange unless you pay them a re-stocking fee
1 of 2

We ordered 4 wall plates covers from this company because they displayed the color and size we needed which was the textured bronze. When they arrived they were not even close to the color they show on their website. I contacted the company and received a phone call from a person by the name of Adam instructing me to take a picture and send to them of the color I received. I sent a picture of... Read more

Was this review helpful? 0 0

     

  • Jul 05, 2013
  • Furniture and Decor
  • Plano, Texas
  • Metroline Brushed Nickel Wall Plate
  • 36

I ordered $140 worth of wallplates from Wallplate Warehouse. The order was shipped quickly, but when I received the order I noticed the color was not as white as I had expected. I contacted the customer service email, and was basically dismissed. ALL THEY DID WAS ARGUE WITH ME. When purchasing from this site, all I have to say is BUYER BEWARE. If you are lucky enough to receive exactly what you... Read more

Was this review helpful? 0 0

     

  • Jun 11, 2013
  • Storage
  • Dallas, Texas
  • Wallplate Warehouses
  • 13

We returned a switchplate to Wallplate Warehouses' listed address which in fact is a UPS store located not far from our home in Dallas, Texas. The two employees in the store accepted the return and stated it may take a couple weeks for us to get our rebate. This was transacted in January, 2013. As of today, June 11, 2013 Wallplate Warehouse claims they have no record of our order and this... Read more

Was this review helpful? 0 0

     

  • Apr 02, 2012
  • Building Products
  • Albany, New York
  • Wood Wallplates
  • 1
  • 1
  • 55

DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY MAKE THEIR MONEY IN CHEAP PRODUCTS AND UNFAIR PRACTICES...FURTHERMORE, THEY HAVE NO PHONE NUMBER OR EMAIL ADDRESS SO YOU GET GET AHOLD OF THEM...WANT TO KNOW WHY...BECAUSE THEY DO NOT WANT TO HEAR FROM YOU..I AM OUT $125. FROM THIS COMPANY. I SENT BACK THE PRODUCTS I PURCHASED ALMOST 3 MONTHS AGO AND I NEVER HEARD FROM THEM. CAN'T CALL OR... Read more

Was this review helpful? 1 0

     

  • Aug 14, 2010
  • Supermarkets and Malls
  • Philadelphia, Pennsylvania
  • Metroline Brushed Nickel Wall Plate
  • 1
  • 1
  • 37

The Wall plate warehouse has a poor quality Metroline brush nickel wallplate. The screws don't match the plate. They don't provide a phone number to call and talk with a customer service person. They have a 20% restocking fee even if you are not completely satisfied with the product. There is no way to tell what the product looks like under the plastic unless you open it first. They... Read more

Was this review helpful? 0 0
 
×
You are reading about Wallplate warehouse.
Filing a new complaint about
×